Hello everyone I hope you are all keeping well still.
Reading all the reports about banks and their past behaviour ,which is still coming to light,I wonder how long it is going to carry on for.
One should remember that what has taken place cannot be altered.You can though change your behaviour for the future and I wonder if enough is being done at top level with the right decisions.
If at the top they feel that they do not have the right skills to imply to the rest of the company that morals and what is right is the only way then they need to give the job to someone who will consistently in-still in the workforce the correct and only way to go.
The public in the U.K., still do not trust the banking industry and many answer when asked about trust they say "things will not change they are still the same now".
That answer they also give to large corporations by the way.
It is because they have got used to it being that way.Things are and have to change because if only a reasonable amount of customers changed to another competitor then profitability goes the way of the wind.
It just shows there is a long way to go and public relations is still way behind the curve.At the front of house you need real people dealing with customers and training is important.
Just throwing money at nice adverts will not on its' own solve the problem.We have a lot of hard work in front of us and starting now is the way it should be.
Current accounts have to be the first part of the equation where the start will be noticed.
Current accounts have to be looked at by more banks and financial companies as this is where the public notice things and complain the most.
To get to the position of a sustainable bank or financial institution will take time but as at this point in time banks are still well down the order of what customers accept as being good.
Happy and successful investing to you all.
Christopher.
No comments:
Post a Comment